After hearing Governor Hogan and President Trump speak on the current COVID-19 epidemic, we have decided to put the following practices into place, effective immediately:
- Hours of operation will change to 10:00AM-2:00PM Tuesday-Saturday. We are not allowing customers to come into the showroom at this time. However, we will be selling both hardwood and softwood pellets, parts, and other essentials. Calling ahead is preferred.
- A limited staff will handle all calls, voicemails, and emails that come to the office.
- Service appointments will be limited to emergency cases only at this time.
We would like contractors to know that we are still accepting bids and pricing out jobs as usual. We will work with you via e-mail and phone as best we can.
The health and well-being of both our employees and our customers is our number one priority.
We are going to continue to evaluate our business practices based on information available at this time. Bay Stoves supports the government’s decisions to take precaution during this time, and will follow their guidelines as things progress in hopes of keeping our community as safe as possible.
If anyone has any questions about our practices, please call 410-956-7101 or email us at firstname.lastname@example.org. We will update you with any changes.
Eric & Kathy Yff